Limited time offer subject to change valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. There are three internet service packages that Spectrum offers, each of which is outlined in further detail below: The provider is known for its fast speeds, unlimited data and low equipment fees, allowing customers more freedom by offering service without a long-term contract. However, the provider does offer service to other regions throughout the U.S. Spectrum Internet is a popular ISP offered primarily in New York, Ohio and North Carolina. Close any apps or web pages on your computer that may be using up bandwidth, such as video and music streaming apps or sites.These devices can use up bandwidth and interfere with your test results, even if you aren’t actively using them. This includes any device that may be connected to your Wi-Fi network, such as smartphones, tablets, smart TVs, Wi-Fi enabled cameras, etc. Disconnect any other devices that use the internet.If your internet plan advertises speeds above 100 Mbps, use a Cat5e, Cat6 or Cat7 Ethernet cable for the best results. Connect your computer directly to the modem using an Ethernet cable.These steps are not necessary to take the test. Think of it like opening additional lanes on a crowded highway: more vehicles (devices/users) can access the highway (internet) and the flow of traffic (speed) moves faster due to less congestion.Tips for getting accurate Spectrum speed test resultsīefore starting your test, there are a few steps you’ll want to take to ensure it is accurate. With 2.5 Gbps internet, more people and devices in your household will experience faster speeds. When you increase your internet to 2.5 Gbps, each of those devices’ connections become 2.5 times faster, at 250 Mbps. For example, if you previously had 1 gig internet with 10 connected devices, then each device was getting about 100 Mbps of speed. This is because the increased bandwidth to your home’s network is delivering more speed to each connected device. If your household relies on internet for everyday connections like working from home, streaming services, virtual assistants, smart home devices, etc., 2.5 Gbps internet will make your connections faster than before. When using devices that are not fully capable of handling 2.5 Gbps throughput, the fastest connection speeds will be achieved by directly connecting to the Ethernet port instead of using WiFi. Though 2.5 Gbps capable cable modems can receive up to 2.5 Gbps speeds, it is important to note that this bandwidth will be divided among your connected devices. A device with a 2.5 Gb Ethernet port and a direct Ethernet connection between cable modem and computer are required to achieve speeds up to 2 Gbps (these ports are rare but can be found in some laptop and desktop computers). Many factors affect your achieved speed, such as the age and type of your connected device, and your connection method, to name a few. What to expect from 2.5 Gbps internet Your speed test is unlikely to return 2.5 Gbps download speeds So, the more devices you have connected to the internet in your home, the more bandwidth you’ll need to maintain high speeds across them. Think of it as a huge water pipe running into your home, with a network of smaller pipes branching off of it to carry water to different areas: with each intersection point, less water flows through each pipe. Internet service is delivered to your home and as you connect different devices, it is divided and shared among them, reducing the speed of data transmission. Our high-speed data plans are designed to support the bandwidth needs of many devices at the same time. ![]() How speed is delivered to your connected devices With that in mind, if you run a speed test from a device with an expected WiFi speed that is lower than your plan, the results will be limited to roughly your device’s expected WiFi speed. Results are often lower than plan speeds due to various factors outside your internet provider’s control, including WiFi conditions and device capabilities. It is important to understand that this test does not measure the speed of the internet connection to your home, it measures the speed of the internet connection to a device within your home. Why are my speed test results lower than my plan speeds?
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